iTunes Cloud Symbol

Have you recently updated to the latest version of iTunes and noticed a cloud symbol next to the items in your playlists? Have you wondered what it is and why it’s there?     The simple answer is that it…
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How to Update iTunes

If you can see the menu bar as shown here, simply click help and select ‘Check for Updates’   If you cannot see the menu bar simply click the menu icon in the top left of the iTunes window and…
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How To Install iTunes

Open your preferred internet browser and type into the address bar http://www.apple.com/itunes/download/ The webpage auto detects your version of windows and selects the most appropriate version for you to download. You can un-tick the update boxes and news boxes if…
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How To Install Java

1) Open your preferred internet browser and type into the address bar http://www.java.com 1) Click the box labelled ‘Free Java Download’ 1) Click the ‘Agree and Start Free Download’ button, 1) Once the download has finished, run / open it…
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How To Install Adobe Reader

  Open your preferred internet browser and type into the address bar http://get.adobe.com/uk/reader/   1) Un-tick the option to install McAfee Security Plus then click the download now button 1) The download will now start and the webpage will be…
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Don’t Be a Phishing Victim: 3 Sure Signs an E-Mail is Fake

Anyone who has been online more than a few years has likely been the victim of a phishing attack. What starts as a seemingly legitimate e-mail requesting information from a user can lead to account infiltration, e-mails sent to that…
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Spyware, Viruses and Malware What’s The Difference Anyway

Generally speaking, people tend to think that when their computer has been compromised by a hacker online, it ‘has a virus’. But did you know that the majority of these problems can be attributed to related issues, such as malware…
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Lost A Loved One: How To Close Accounts?

A client recently contacted us, with this question. My Mother passed away 6 months ago and I thought I had closed out her MSN acct. Three weeks ago I received spam email from that account. When I went into her…
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Keyboard Shortcuts for Internet Explorer Users of Facebook

Did you know there is keyboard shortcuts to help you use Facebook with only a couple of key strokes? You can navigate Facebook with great ease once you have learned a few keyboard shortcuts. To comment, scroll between your news…
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How to Disable Autoplay Media in Internet Explorer

When you go onto a website and music or video autoplays, you can turn it off. So it does not annoy you heres how. 1) Open Internet Explorer 1) Open the settings menu (the gear icon at the top right)…
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How to Disable Autoplay Media in Firefox

When you go onto a website and music or video autoplays, you can turn it off. So it does not annoy you heres how. 1) Open firefox 2) In the website address type about:config 1) You may get the following…
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How to Disable Autoplay Media in Chrome

When you go onto a website and music or video autoplays, you can turn it off. So it does not annoy you heres how. 1) Open chrome 2) In the website address type chrome://chrome/settings/content   3) Scroll down the popup…
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Activating the redesigned Gmail Inbox

Getting your emails under control Google has just released a new version of their Gmail inbox. The new design is designed to help you manage your email quicker. By creating different tabs for email. So all Social media items are…
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How To change Your Yahoo Password

First we need to go to www.yahoo.com, and at the top right click on ‘SIGN IN’.       Enter your email address and current password and click ‘Sign In’.   Once you’ve signed in to your account, hover over…
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How To Change your Facebook Password

First we need to go to in the top right of any Facebook page and click on ‘Account Settings’ in the dropdown list. Once Account Settings has opened, click on ‘Edit’ next to Password under ‘General Account Settings’.   Enter…
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How To Change LinkedIn Password

First we need to go to www.linkedin.com, enter your username and password at the top right and click ‘Sign In’.     Once the page has loaded, go to the top right and left-click on your account profile picture.  …
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How To Change Hotmail and Outlook.com Password

First we need to go to www.hotmail.com and on the right-hand side enter your email address and password, then click ‘Sign In’.   Go to the top right and click on your name (‘Paul Brown’ in this case), then click…
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How To Change Sky Password

First we need to go to www.sky.com, and click ‘Sign in’ at the top right. You will then need to enter your username and password and click ‘Sign In’.       Once you’ve signed into your Sky account, at…
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