Why Law Firms Need Managed Services

The law industry isn’t known for embracing change quickly: tradition can trump a willingness to embrace new technologies. Yet digital technology has become an essential part of many lawyers' working day. Partnering with a managed service provider (MSP) provides support and enhanced cybersecurity during this evolution.

Lawyers Rely on Technology Today to:

  • communicate with colleagues and clients;
  • exchange documents;
  • schedule events and share calendars;
  • research precedent and legal issues;
  • streamline file management;
  • automate menial tasks;
  • track billable hours;
  • invoice clients and pay vendors;
  • access information from mobile devices, when and where needed;
  • virtually conference during the pandemic.

Now, imagine the disruption if that tech-savvy firm’s systems went down, even just for a few hours. No, this is not an argument to return to paper-pushing and the old-school methods; it’s a reminder that you need an IT expert at the ready in case something goes wrong. Plus, an MSP can manage and watch systems to help prevent the worst.

The MSP Solution

Legal service provider clients expect digital proficiency. They want to schedule appointments online; they want to upload documents to the cloud instead of coming into the office; they are looking to provide digital signatures and pay securely online. The MSP can set up software to meet customer expectations without risking compliance or cybersecurity.

An MSP with experience in the legal industry can also boost competitive advantage. These IT experts can identify opportunities to improve productivity. It may be a faster network or computer upgrades, or you may benefit from improving software integrations and adopting better collaboration tools. The MSP’s initial tech review may also save you money. They'll identify where you are overpaying or places to streamline software licenses.

Also, on the financial front, the law firm can enjoy a consistent budget line item working with an MSP. Instead of waiting for something to break and then looking for someone to fix it, you’ll have expert ITs on call, which can reduce costly downtime. Better still, the MSP will take preventative action to avoid that downtime in the first place. This includes keeping your antivirus and security updated and checking technological asset health.

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Pivoting to the Practice of Virtual Law

 

The law profession has been slow to embrace virtual work. It’s a people-oriented business, and there is great reliance on sensitive files and court documents, yet the pandemic pushed lawyers – and the rest of us – to embrace more digital technology.

 

 

Sure, lawyers were using mobile devices before. They worked in satellite offices, on-site with clients, or from home. Still, the profession’s traditionalists were loathing putting paperwork online or meeting virtually. Now they have to do so.

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5 Reasons to Choose Managed Print Services


This is the digital age, and no matter your industry, it’s safe to say there has been digital transformation. Yet there’s still a need for printers and paper copies, and it might be time for you to partner with a managed print services (MPS) provider.




In the digital age there’s still a need for printers and paper copies



An MPS provider is a third-party that handles document printing with more efficiency. They manage printing services to find savings, maximize productivity, and ensure security. You get expert help with your business printer technology and usage. Let’s consider the benefits of partnering with an MPS provider.




#1 Matches your printer equipment to your business needs




You might have a highly capable printer, with the operating costs to match, that your business doesn’t need. An accounting firm needs a different printer from a graphic design outfit. The numbers folks might get away with a desktop office printer, whereas those working with fuchsia, salmon, and coral pinks need a high-quality color printer. The MPS provider can identify the best copier for every budget and different needs.




#2 Identifies cost-saving opportunities




You know your business, and you know it well. An MPS has insight into the value of different printer features for your environment. They make recommendations to increase productivity and reduce costs related to printers.




As an example, you might have two printers on each floor of your business. One is in constant use, while the other is seldom touched and in great condition. Instead of overworking a costly printer, the MPS knows when to rotate your equipment. This can avoid downtime and extend the equipment lifecycle.

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Adding Accountability to Remote Work


Today, businesses are embracing digital technology to enable productivity anywhere, any time. Yet ensuring accountability is a stumbling block to widespread acceptance of remote work.




Recently, COVID-19 has forced many businesses to transition quickly to working from home. Even bosses concerned about lack of control over absent employees had to make the change. Former opponents to remote work may have discovered the benefits of this approach. Employees certainly may have enjoyed the opportunity and want to keep doing it.




The good news is that technology and products are even better today for managing remote teams.




Ensuring accountability is a stumbling block to widespread acceptance of remote work.



Top Tools for Remote Work Accountability




Overall, employers need to trust their people. This is true whether they’re working on-site or from home. Still, for some supervisors, trust is easier with remote monitoring abilities.




Joint calendars are a common starting point. Microsoft 365, Google’s G Suite, and other tools allow staff to share calendars. People can still schedule personal appointments and keep those private, but the joint professional calendar lets everyone on a team stay in the know. Managers can go online to track sales meetings, client presentations, or team sessions.

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