Are you Considering Onboarding an IT Specialist? When you hire a managed service provider, you want instant results: you want all your technology to run faster and more smoothly, and everyone to be more productive. And there will be no problems again, ever, right? But that's not realistic. Managed service providers are pretty great (even if we do s...

Do you need to upgrade to Windows 11? Upgrade. Always upgrade. It's a persistent mantra for technology. And, after all, what homeowner doesn't want to have the latest-and-greatest tech available? Still, you may want to wait to upgrade to Windows 11 if you have the Microsoft operating system (OS) in your home. Look at it this way, when software is f...

Catchall Emails The majority of small businesses rely on email as their primary means of acquiring and retaining customers. When that's the case, you can't afford to miss emails prospects send you. A catchall email can help prevent that from happening. Read on to find out all you need to know about catchall emails. Catchall emails literally catch a...

How to scale your business with the help of an MSP Scaling your business is critical to your success. Business is, after all, dynamic. Ideally, it's growing, but it almost always needs to pivot. When that happens, you need your IT to keep pace. Working with a managed service provider (MSP) to align your strategy and IT can support and even drive ag...

We all know about the Grinch who ruins Christmas for Whoville. Don't cast IT as the Grinch of this holiday season. Prepare your technology and systems to reduce downtime risk. You'll avoid disrupting your customers' holiday season or employees' seasonal fun. Update and upgrade IT Expecting an uptick in online shopping for the holidays? Apply system...

Are you underusing your MSP? Many businesses think of managed services for tech support and security. But the partnership doesn't have to stop there. Inviting a more nuanced business relationship with your tech experts can lead to real business improvements. Our latest ebook explores: Understanding managed services Four opportunities for business i...

You want to keep your IT in top shape. Your business technology supports both your productivity and profitability. You don't want to be dealing with downtime. You also want to avoid running afoul of any industry regulations or standards. But how does a business gauge IT fitness? That's where IT audits, security assessments and penetration testing c...

Few of us would think we could run a marathon, or even a 10-mile race, without training first. Yet the number of people who think they could successfully run a 50-meter dash jumps dramatically, especially if they were being chased by a criminal, cougar, or scary clown. Still, that short sprint would be much easier with proper training, too. So, wha...

Cloud computing enables the remote work we relied on in 2020 and so much more. No wonder a majority of businesses have at least some data in the cloud. But you don't also want to be among the bulk of businesses that are overpaying for their cloud services. Gartner analysts estimate as much as 70% of cloud computing spend is wasted. Find better retu...

Microsoft's next version of Windows is being rolled out this year, and businesses are now wondering if the upgrade is right for their needs. This article looks at the changes and helps you weigh up your options. Windows 11 simplifies Microsoft's operating system and user interface. The new release is still only at the preview stage, but we know the...

We send an estimated 306 billion emails every day globally, personal and professional. Still, it's not secure. Any private data, proprietary information or sensitive documents sent are at risk. Sending an email is convenient and quick, but when it comes to confidential data, you're better off choosing another method of delivery, one that doesn't ha...

Your hardware, software, and internet connection shape your computing experience. The last essential piece of the puzzle? The monitor you use. The first thing you need to consider is what you'll be using the monitor for most. Gamers will have different requirements than those professionals or families viewing photos. Once you've determined monitor ...

Select a word you want to highlight quickly, without dragging the mouse, by double-clicking on it. Highlight a whole paragraph by triple-clicking on it. (Bet you didn't know that one!) Select a word you want to highlight quickly, without dragging the mouse, by double-clicking on it. Highlight a whole paragraph by triple-clicking on it. (Bet yo...

There are many acronyms in the IT world. Two common ones are SaaS and MSP, which stand for software-as-a-service and managed service provider, respectively. The bigger question is what the differences are between these two and why you would need one or the other. Here's help. What's SaaS?  Your business may already be relying on SaaS. Some of ...