Windows 11 is out Today

It's October the 5th, 2021, and Microsoft has launched the latest version of its Windows operating system. Windows 11 will be a free update from version 10, which will be offered to you in the coming months. At this point, we are recommending not updating right away! We can help you if you wish to upgrade as there are a few system requirements need...
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Why You Might Wait to Upgrade to Windows 11

Microsoft is rolling out the next iteration of its operating system, Windows 11. Of course, new = better, right? But, when it comes to Windows 11, you may want to consider waiting. Here's why. Typically, software updates are something to install as a matter of course. The manufacturer, after all, is delivering the latest and greatest in its upgrade...
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To Delete or Archive Email, That Is the Question

An email inbox can get overwhelming. It's estimated we send 306 billion emails daily; not you personally, of course, although it may feel that way. So, you have to develop strategies to corral the communications, one of which is deciding whether to delete or archive an email. This primer will help. First, let's consider the drawbacks to having all ...
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205 Hits

6 Top Tech Small Business New Year Resolutions

As the new year approaches (already?), it is a good time to take stock and plan some small business resolutions. Join the millions around the world determined to make the best of January's fresh start. Try these suggestions for top IT resolutions to better your business.   #1 Embrace digital transformation The business world is going digi...
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220 Hits

How to Expedite Your IT Support Request

When your technology isn't working, you want a fix right now. Whether it's an inability to connect to your network or to open an important presentation file, you're quickly frustrated by the need to file an IT support request. You can't wait! We get it, so allow us to share some tips to help you get faster IT support.Whether you're working with an ...
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216 Hits

How to Free Up IT Resources

Business success comes from capitalizing on opportunities, except it is harder to do so if you are resource-constrained. This article explores ways to free up IT resources to drive productivity and evolution. Your business depends on information technology resources. The right software can help manage expanding workloads and improve collaboration. ...
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What Not to Do on a Work Computer

Working from home has its advantages but can also blur the line between professional and personal time. Plus, employees may grow more relaxed about what they do on their work computer while remote. This article shares things employees should avoid doing on work computers, whether remote or in the office. What to avoid doing when working remotely Lo...
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Is Your Home Smart Enough for Your Devices?

With the increasing reach of the Internet of Things, more of us have devices in the home to connect online: it's no longer just connecting a computer to a dial-up modem. In fact, it's estimated that the average home now has as many as 50 connected devices. All this could require a home network upgrade. Beyond computers, smartphones, and tablets, th...
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7 Common Business IT Myths Debunked

MythBuster programs on television never focus on business misconceptions about IT. Too bad, because believing these myths can be both costly and dangerous to your business. This article debunks seven common business IT myths. Sometimes myths are harmless, but when it comes to business IT myths, not knowing the truth is damaging. Make smarter tech d...
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257 Hits

Delivering SMS “Smishing” Scams

Smishing is high up on the list of words that do not sound as intimidating or threatening as they should. Smashing the word fishing together with the "SM" for short messaging service (aka text), smishing is a cyberscam. Especially with online shopping skyrocketing during the pandemic, delivery smishing has gained traction. Don't fall victim to...
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Boss Level: Keeping Your Gaming PCs At Their Best

 

 

Video gaming is a form of entertainment for all ages. The main demographic is 18–34 years, but those 34–54 are another big segment – even larger than the under-18 group – although the youngest group may spend the most hours gaming, especially during a pandemic. Regardless, PC gamers of any age want the most powerful and fastest computer they can get.


 

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7 Things Lawyers Gain from Workflow Automation

 

There is always information being collected and shared at a law firm. Files go between employees and back and forth among clients, too, and these can contain critical data. One mistake could cost the firm money – and reputation. Workflow automation technology tackles document sharing and data collection to offer several benefits.

#1 Improved accuracy

Collecting information using workflow automation saves a menial task. The client entering the data saves the paralegal manually, keying it in from a paper form. This also cuts the back and forth over email or time spent on phone calls confirming intake details. Plus, there is less risk of a mistake in the data entry.

 

#2 Greater productivity

Some software notifies the lawyer or associate a document is ready for review. The firm can even set up reminders to ensure timely document processing. The software may integrate with billable hours tracking to enhance time-spent analysis.

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Five Tips to Get the Right Printer for You

 

Buying a printer can be overwhelming. There are so many options available from different brands, and buying guides galore. Yet we still often see people with printers that aren’t the best ones for their needs. That said, we’re offering five tips to help you find the right one for you.

#1 Identify Your Needs

What are you going to use that printer for? Is it for family use? Home office use? Just as a backup for occasional documents you need to print and sign? For printing photos? For printing graphic designs? Your needs for quality, efficiency, speed, and color or black-and-white prints will influence your choice.

Different printers offer distinct perks. You may want one that prints quickly or one that is compact. Or perhaps you want one that holds a lot of paper. If your priority is photos, you may need a printer that can handle many types and sizes of paper.

If you are running your office from home, you may want to invest in a multi-function printer. These not only print but also scan and copy.

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It’s Who You Know: Verifying Identity at Law Firms

Trusting identity is foundational to a law firm’s work. In a law office, the documents going back and forth contain sensitive information, and contracts, negotiations, or transactions can't be shared with the wrong parties. The industry needs to be cautious about validating identities.

Legal service providers need to achieve compliance and protect clients and their assets. Techniques are changing as lawyers move from in-person conferences to digital document exchange. This article examines four digital-age areas in which lawyers need to validate identity.

#1 Phishing Scams

Phishing is always a risk, no matter the industry. Paralegals, associates, and lawyers risk inadvertently clicking on malware, especially as this field relies heavily on attached documents going back and forth.

A cybercriminal criminal might steal money copying a vendor’s invoices. Everything looks the same, but payment details put the dollars in the crook's bank account. Or they will send an “urgent” message containing a link that goes to a Web page that looks credible. It might seem to be from a bank or the government, but one character in the URL is different. Those who don’t notice the difference will enter sensitive account details into a form that goes to the bad guy.

Verification tip: Firm-wide filters can check for malicious attachments before they reach people. Educate employees about always verifying the URL before clicking on a link. Hovering over the highlighted text will show the address where a click will take the user.

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Pivoting to the Practice of Virtual Law

 

The law profession has been slow to embrace virtual work. It’s a people-oriented business, and there is great reliance on sensitive files and court documents, yet the pandemic pushed lawyers – and the rest of us – to embrace more digital technology.

 

 

Sure, lawyers were using mobile devices before. They worked in satellite offices, on-site with clients, or from home. Still, the profession’s traditionalists were loathing putting paperwork online or meeting virtually. Now they have to do so.

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Why Law Firms Need Managed Services

The law industry isn’t known for embracing change quickly: tradition can trump a willingness to embrace new technologies. Yet digital technology has become an essential part of many lawyers' working day. Partnering with a managed service provider (MSP) provides support and enhanced cybersecurity during this evolution.

Lawyers Rely on Technology Today to:

  • communicate with colleagues and clients;
  • exchange documents;
  • schedule events and share calendars;
  • research precedent and legal issues;
  • streamline file management;
  • automate menial tasks;
  • track billable hours;
  • invoice clients and pay vendors;
  • access information from mobile devices, when and where needed;
  • virtually conference during the pandemic.

Now, imagine the disruption if that tech-savvy firm’s systems went down, even just for a few hours. No, this is not an argument to return to paper-pushing and the old-school methods; it’s a reminder that you need an IT expert at the ready in case something goes wrong. Plus, an MSP can manage and watch systems to help prevent the worst.

The MSP Solution

Legal service provider clients expect digital proficiency. They want to schedule appointments online; they want to upload documents to the cloud instead of coming into the office; they are looking to provide digital signatures and pay securely online. The MSP can set up software to meet customer expectations without risking compliance or cybersecurity.

An MSP with experience in the legal industry can also boost competitive advantage. These IT experts can identify opportunities to improve productivity. It may be a faster network or computer upgrades, or you may benefit from improving software integrations and adopting better collaboration tools. The MSP’s initial tech review may also save you money. They'll identify where you are overpaying or places to streamline software licenses.

Also, on the financial front, the law firm can enjoy a consistent budget line item working with an MSP. Instead of waiting for something to break and then looking for someone to fix it, you’ll have expert ITs on call, which can reduce costly downtime. Better still, the MSP will take preventative action to avoid that downtime in the first place. This includes keeping your antivirus and security updated and checking technological asset health.

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5 Tips to Protect Your Laptop from Physical Damage

A laptop can hold your life. If you’re working from home, it’s essential to your income. For students, it’s where you keep all your notes and essays. Plus, there are the personal photos and videos. And you sometimes use it to stream your TV shows, or to video chat with friends and family. You may even make music, create art, or be writing the next bestselling novel on your laptop. So, you want to keep it in great shape. Here are five tips to protect your laptop.

#1 Don’t drop it

Or throw it, or stand on it, or expect it to withstand any serious impact. OK, that’s pretty obvious. You also don’t want to use your laptop in the bathtub or at the pool. Even a simple water spill on a laptop can damage the circuitry. If you do get your laptop wet, immediately turn it off and unplug everything attached to it.

 

#2 Open carefully

Laptops are getting thinner in every iteration. Some now even have foldable screens. The thinner and more flexible screen may look sleek and cool, but it’s also less rigid, which makes it more prone to damage. Especially on lower-cost laptops, the screen can flex if you open the computer up from just one side.

Yet, many of us hold a laptop in one hand and open the lid with the other. This can cause the screen to twist. Use both hands to open the laptop. Or get into the habit of opening your laptop from the center to avoid flex.

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How to Protect Your Proprietary Information

 

Proprietary information makes your business special, whether you’re a tech startup with a smart algorithm or a food manufacturer with a secret sauce. Regardless of industry, business gains competitive advantage from distinct practices or unique data. The last thing you want is someone with ill intent getting their hands on your differentiators. Here’s how to protect your proprietary information.

 

Protecting proprietary Information

 

We all know cybercriminals are trying to gain unauthorized access to your computers. Most attention is on hackers stealing personal data, or malware attacks that render computers useless unless a ransom is paid. Other prime reasons bad actors seek out technology vulnerabilities are for corporate espionage or to make a buck selling your proprietary information to the highest bidder.

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153 Hits

Increase Productivity with Microsoft Power Automate

 

 

Productivity is the great goal of business. If you’re a Microsoft 365 user, you have access to a tool that can easily increase your process efficiency. Here’s what you need to know about Microsoft’s Power Automate.

 

 

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124 Hits

Control Your Cloud Computing Costs for Better ROI

Cloud computing enables the remote work we relied on in 2020 and so much more. No wonder a majority of businesses have at least some data in the cloud. But you don't also want to be among the bulk of businesses that are overpaying for their cloud services. Gartner analysts estimate as much as 70% of cloud computing spend is wasted. Find better retu...
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303 Hits