MSP Facts: Common Managed Service Myths — Busted

Managed Service Providers (MSPs) are not the stuff of legends like minotaurs and unicorns. Yet there are many common myths around managed services. These can cloud understanding of an MSP’s true value. Consider the facts to decide whether partnering with…

COVID the Sequel: Revisit Business Continuity Plans

There’s a sequel no one has any interest in seeing predicted to open this Autumn – COVID: The Second Wave. Despite the lack of audience interest, we could face another coronavirus pandemic. For business, this means revisiting continuity plans. Many countries are…

Adding Accountability to Remote Work

Today, businesses are embracing digital technology to enable productivity anywhere, any time. Yet ensuring accountability is a stumbling block to widespread acceptance of remote work. Recently, COVID-19 has forced many businesses to transition quickly to working from home. Even bosses…

Make an MSP Your Technology Sherpa

They don’t always get credit, but climbers reaching the summit of Mount Everest rely on a Sherpa to guide them. Making information technology decisions can feel like climbing a mountain, but there’s help for that, too. A managed services provider…

Remote Working with G Suite

Migrating to the cloud is no longer a “maybe” solution for many businesses. With many countries mandating staying home, remote working requires a fresh look. The good news? There are great solutions available, and you’ll see benefits not just today…

Remote Working with Office 365

Working from home is a big change in an already tumultuous time. Yet there’s a bright side. The quarantine could be your opportunity to reinvent how you work — for the better. Migrating to Microsoft Office 365 has benefits now.…

Essentials for Empowering Remote Work

COVID-19 is forcing many businesses to embrace remote work. The technology needed to enable people to work from home has existed for years, but working from home may be new for you and your employees. Here are some essentials you…

How to Stay Focused Working from Home

Working from home is not for everyone – we’ve all heard that said before – but many of us worldwide are now being forced to work from home. It can be challenging, especially when you have to adapt in the…

Setting Up Your Work from Home Tech

You’ve been told to stay put and work from home. You’re looking around your home or apartment and thinking, “ work where?” You’ve never set up a home office. Here’s help to get you organized, get online and get things…

Help Wanted: Should You Be Hiring a Virtual CIO?

How many seats are there at your C-suite table? A small business might have only a CEO. A mid-sized one may add another one or two C’s — COO? CFO? CMO? But you don’t have to be enterprise-sized to enjoy…

Healthcare’s IT Prescription? Managed Services

No one is safe from cybersecurity threats or able to ignore digital transformation. But the healthcare industry faces extra pressures to keep its information technology healthy. Here’s why that’s the case and why a Managed Service Provider (MSP) partnership is…

What is G Suite and How does It Help Business?

Business collaboration is the norm, whether everyone is working in the same office space or not. Providing the latest technology for knowledge sharing and communication is critical. G Suite is a cloud-based solution enabling effective collaboration through flexibility, productivity, and…

You’re Never Too Small to Outsource

Small business owners are proud of getting everything done with few people. Every team member wears many hats. They are part of a family, devoted to the firm’s success. But that doesn’t make them qualified to handle IT. Really, you’re…

Trades Should Add Technology to Their Tool Belts

​There are many hands-on trades that haven’t traditionally needed technology. Yet modern tech tools help the plumber, carpenter, welder, or other trade improve productivity and competitiveness. There are certain common tasks tradespeople face daily: scheduling appointments with clients, suppliers, or…

5 Best Practices for Buying Technology for Employees

Buying technology for personal use can be exciting once you get past the price tag. Yet there are many factors to consider when investing in technology for employee use. There are many digital tools available to improve the day-to-day way…

Your Equipment Fails – What’s Next?

You invest heavily in information technology. You depend on your equipment to support your business. Then, the equipment fails. It’s inevitable. Only cockroaches survive forever. You’re left scrambling to find a replacement solution for essential tech. It’s a tough place…

Online Scheduling Solves Calendar Challenges

Setting up a meeting or training can be such a headache. You send an email or leave a voicemail with some suggested times, and the other participants respond with completely different times, often within the time window you identified as…

Are You Sick of Ongoing IT Issues?

Like a persistent cough or muscle strain that won’t go away, many IT issues prove ongoing. Every time they come back you think about getting an expert’s opinion. Then, the cough fades, you can walk freely again, or your computers…
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