Making sure your IT systems are working as effectively as possible is crucial for any organisation today. Our managed support service is a maintenance plan tailored to your home or business and your devices. Designed to keep your systems up-to-date, efficient and secure, we take care of day-to-day maintenance so that you can get on with running your business. From performing regular backups to installing updates and undertaking preventative maintenance, we’ll take care of it.
Support when you need it
Through remote monitoring, we are notified of any problem within 15 minutes. If possible, we’ll fix the problem remotely straightaway or arrange a convenient time to fix the issue. With a flexible service tailored to your needs, you can also arrange to drop off the affected device at our workshop or we can come to you.
Managed Support includes:
- Managed security protection, including anti-virus, firewall and content filtering
- Preventative maintenance and monitoring
- Hard drive and processor usage monitoring
- Patch management and updates installation
- Data backups and restoration
The service covers PC’s, laptops and Apple Mac Computers.