Yes, after a fashion. We charge a diagnostic fee of £25 to determine what is wrong with your computer. If we cannot find the problem, we will waive this fee. If you have us fix the problem, then we will waive the fee, and only charge for the repairs. You only actually pay the diagnostic fee if we can fix your machine, but you decide not to have us do it (for example, if repair would cost more than the machine is worth).

Our opening hours are from 8:30 am to 6pm every Monday through Friday, and from 9am to 3pm on Saturday.
We are normally closed on Sundays, but we may be able to help. Just be sure to call first, as we may not be in.

All our repairs are covered under a three month warranty. (If hardware have being used they will come with a 1 year warranty unless specified)

If you bring your computer in to the shop, we will quote you a fixed price for the work, which will vary depending on the difficulty of the work. If we come out to you, all work is charged by the hour, along with a call-out surcharge.

Yes. We do not keep new machines in stock, but we can help you find the right machine or build one to your specifications if required.

Yes. We take debit and credit cards, PayPal, BACS transfers, personal cheques and of course cash.

We can certainly have a look at it. Most problems can be fixed with a little maintenance, but today’s printers are not really designed to be repaired.

Yes, certainly. We only ask that you call before coming in, as we do call-out service and may be out of the office briefly.

If it is a laptop or tablet, bring the device and power supply. If it is a tower/PC, you need only bring in the tower itself, not the cords or monitor.

Yes, but only for work done in the shop, and only if you bring the machine in before 10:30am. We may charge extra for same day service, depending on the complexity of the work.

We try to have each job done within 24 hours, but if we need parts that we do not have in stock, it can take longer. If this occurs, we will update you right away with the expected repair time.

Yes. Cumbria Computer Repairs is fully insured, and your computer will be protected if anything should happen to it.

Yes. We are fully DPA registered.

Yes, we can replace laptop screens.

Yes, we do offer call-out service.

Yes, certainly. PC or Mac.

Certainly, though we do have to charge a bit extra for the service. Just ask about express service when you bring your device in.

I’m sorry, no. We only repair PC and Mac computers, tablets and mobile devices.

Yes, we do have a surcharge for call-out service.