About Us

About Us

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Cumbria Computer Repairs, (formerly known as Paul Brown Services Limited) was started in December 2002 by Paul.

Paul’s IT background started at the age of eight when he was given a BBC Micro computer before progressing to desktop PCs running Microsoft Windows 3.1. From there Paul has continued to build his knowledge and experience of operating systems, mastering Windows 3.1, Windows 95, Windows 98, Windows Me, Windows XP, Windows Vista, Windows 7 and more recently Windows 8, Linux and OSX (on Apple computers).

Paul continues to spend many hours reading and contributing to online computer support forums, putting the knowledge he has gained through experience and computer courses at college to good use, helping others.

In 2002 Paul set up Paul Brown Services with help from The Princes Trust. At first the company operated in a spare room of the house but soon outgrew its humble beginnings and moved into a purpose built office.

In 2010 Paul decided to re-brand the company as Cumbria Computer Repairs to make it clear what the company was all about – providing expert computer repairs and services to the people of Cumbria.

Company Timeline

2002

Paul Brown Services was founded with help from The Princes Trust and was operated form a spare room in the house.

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Paul Brown Services continued to grow

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Continued to start and grow the business.

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The business was moved into a custom built workshop.

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We celebrated our fifth Birthday

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Paul Brown Services went Limited, now Paul Brown Services Limited
We signed up as an AVG Reseller and opened an eBay and Amazon Store

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We became Accredited Kaspersky reseller

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We started offering remote support

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Paul Brown Services Limited started trading as Cumbria Computer Repairs to define what we do best.
We also launched our social media channels.

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We started offering online backup

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We started to carry out repairs on games consoles.
The workshop was painted.
We became resellers of Google Apps and Hosted Exchange
We celebrated our tenth birthday

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We became Microsoft Registered Refurbisher.
We refit the workshop and connected to our Biomass Heating system to replace the current heating in the workshop.
We launched our YouTube channel

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Ran a guess how many chocolate eggs in a jar.
Celebrated the End of Life of Windows XP.

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Fibre Broadband was installed, to increase our internet connection speed which helps speed repair times.
Protect & Prevent Service Launched.
The Tour of Britan past our office.

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Added a Knowledge Base to our Web Site.
Visited an trade supplier (EntaTech now GNR)

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Upgraded our whole network to increase speeds.
Past 500 and 600 likes on Facebook.
Celebrated the end of life of Windows Vista
Celebrated our 15 birthday

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Celebrating 15 Years of being in business.
1000 Likes on Facebook
The workshop was fully redecorated in CCR colours of purple/blue and green to match our logo.

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Booked repair 10,000 in
Remained open while the road was resurfaced.

2020

Registered for VAT
Setup a contactless drop off system and carried our helping with issues remotely during lockdowns.
Helped 3D Print face masks by leading printers and donating filament

2021

Passed Cyber Essentials
Started our TikTok Account
Started testing Windows 11

2021

Started to post weekly videos to our YouTube Channel.
Celebrated our 20th Birthday (11 January 2022)

Contact Us

If you're unsure what the problem is with your computer, or you’d like to have a chat to find out more about any of our services, please call us on 01228 576090 or email us.

We're also able to carry out a free diagnosis before any repair work is undertaken, and our No Fix No Fee policy means if we can’t fix your computer you don’t pay us a penny!