Remote Support
We're here to help
An unhappy computer usually equals an unhappy owner. That’s why we always try to deliver a fast, efficient, friendly and reliable service to get your pc or laptop up and running as soon as possible.
Our remote support service enables us to help you to fix your computer without actually removing it from your home which is a very popular service among our clients. If you would like to have a chat about remote repairs, call us on 01228 576090.
Just a phone call away
Our remote repairs service is only a phone call away. To get started, call one of our friendly technicians on 01228 576090 to find out if we can repair your computer remotely.
Once we have verified that your pc or laptop is suitable for a remote repair, all you need to do is complete the consent form below and we can get started on repairing your machine.
How remote support works
After downloading and running the special host program on your computer we will be able to connect to your computer and work on it as if we were actually sat there in front of it.
Don’t worry about opening your system up to every hacker on the Internet. The only people that know the password are us. When you run the software we will ask you for the ID number (this changes each time you run the software). We will then be able to connect securely.
Download & Run
- Click the Download button at the bottom of this page
- Save the software to your desktop or another location on your computer that you will be able to find easily
- Double click on the file when it has been downloaded to launch it.
- If you prefer, just give us a call on 01228 576090 or 07742 444601 and we’ll talk you through it.
